TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Rental Agreement Paragraph 3.(c.)(3.). To avoid our TCC fee(s) incurred on the Golden Gate Bridge, you may pay for your toll BEFORE or WITHIN 48 HOURS AFTER you cross the Golden Gate Bridge Southbound into San Francisco. 3. WA. I am in Texas Had to close the card , and get a new one reissued .. APL* ITUNES.COM/BILL 866-712-7753 , CA MCI. You will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day that you generate a toll using the TollPass Service, not to exceed a maximum fee of $30 per Rental Period. https://www.htallc.com/tollpass. Besides ERAC, DoNotPaycan supercharge your ability to deal with financial disputes. More Enterprise Rent-A-Car reviews & complaints. ACT. Earning Emerald Club credits from renting with Enterprise. (19). Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. The TollPass Convenience (TCC) Program offered in Southern California allows customers to utilize covered toll roads and pay electronically. The information - based on the date, time and vehicle - indicates that you were the renter. I had my personal transponder in my vehicle, so why am I being billed? Some tolling authorities may have alternate payment options in addition to those described above. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. Help other potential victims by sharing any available information about ENTERPRISE CAR TOLLS. How do I automatically get receipts emailed to me? Can you send me the actual violation or toll notice? Yes, Here's How! Find out which number to call or email us for assistance. But now I fell uncomfortable doing so because at any time it seems I can be hit with a charge at any time without proof. Learn More. These roads are indicated with a If you wish to use a different card to pay for the citation, you can do so on the Citation Payment page. Click the Learn More button to open the Locate Your Statement page. Can I transfer my Emerald Club free days to someone? There is no(37), (1). https://www.enterprise.com/CitationPayment. These bridges do not have toll plazas and do not accept cash. Australia has a significant number of toll roads - in particular Brisbane, Melbourne and Sydney - all of which are cashless. Then click on "Find Statement." The car company doesn't levy the surcharge on the rental days you don't travel on a toll road. Can You Dispute ERAC Toll Charges? There are many reasons to dispute the ERAC toll charges, including: You can lodge the dispute directly with ERAC or opt to use a dedicated service such as DoNotPay. Toll Pass Service enables customers to drive without worrying about unexpected tolls or having exact change at the time of passing through a toll gate. Go to Heres You may also use your personal FasTrak or ExpressAccount by adding your rental vehicles license plate to your account BEFORE driving on the these four roads. Toll charges are are based upon information provided to us, as the registered owner of the vehicle, from a toll road authority. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) (17). You may use the cash toll lanes and pay for your tolls as you incur them. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Privacy PolicyTerms of Service Why am I getting multiple bills for the same rental period? (877) 765-5201 Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. You may use the cash toll lanes (where available) and pay for your tolls as you incur them. You may do this by going online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of these four roads. This notice was sent based upon information provided to us, as the registered owner of the vehicle, from a municipality or toll road authority. Will elite tiers be extended as a result of COVID-19 travel restrictions? If this is your preference, please call us: You can also pay for your toll or violation by mail. In addition to the daily charge for the TollPass Service, Owner, its affiliate or a third party may separately charge Renters credit or debit card (or bill Renter, as applicable, for cash rentals) for each toll (or other charge) incurred using the transponder, The TollPass surcharge is capped at $30 per rental period. How can I update my Corporate Contract on my Emerald Club profile? While the Enterprise Rent-A-Caruses TollPass service to help you pay toll charges, you'll pay an arm and a leg for convenience. How To Avoid Crazy Toll Charges When Renting A Car In Enterprise Toll Pass DGS.CA.gov Misc. Accessibility, //htacdn.azureedge.net/sites/htaweb/files/2018-02/htanewlogo.png. A Roundup Of Rental Car , Free Florida Toll Pass for Visitors: How to Get It + What You , Enterprise Rent-A-Car credits customer $4,000 after Go Public , Vehicle Rental Facilities Services UNC Facilities The , Rait v. Enterprise Holdings Inc. et al 2:16-cv-08138-MCA-MAH, The Ultimate Guide to Enterprise Plus Loyalty Program [Car , Does Enterprise car rental keep a data base of Quora, Commercial & Fleet Solutions Verra Mobility, Toll Charges in the USA VroomVroomVroom. Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. Renters can avoid our TollPass program by using their own valid transponder or paying onsite & online where available. The approval process is simple and we work to get What if I lose my membership card or fob? Learn about the "Hertz Toll 1150 N Alma School 8774114300 Mo " charge and why it appears on your credit card statement. Frequently Asked Questions Visitor Toll Pass (14). Visa Check Card HERTZ TOLL 1150 N ALMA SCHOOL 8774114300 MO MC; Misc. Youll receive an appeal letter that contains state vehicle codes to boost your case. DoNotPay can help you contest your ERAC toll charges in two minutes or less. A few ways that you can use to pay the toll road fee include: Cash. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the Renter and/or any AAD(s) to fines and penalties see Paragraph 3.(c.)(3.) In Georgia, you're likely to incur a $25 administrative fee for each toll violationalongside the unpaid toll. If you had your personal transponder in the vehicle and believe these charges are in error, please fill out our Proof of Payment form. If you do not know the Contract number, you can use your Last Name and the first six digits and last four digits of your credit card number. You may also sign up to receive automatic receipts by visiting htallc.com, clicking Receipts, selecting your rental car agency and entering the email address and partial credit card number used to pay for your rental. What Happens if You Get an E-ZPass Violation in a Rental Car How do I add my Emerald Club Member number to an existing reservation? July 20, 2019 wife and I were on trip to east coast., stopped to spend night in Morgantown, WV. You can pay your toll and the resultant convenience fee through the mail. . If this is your preference, please call us: United States Toll Free Number: 1 (800) 935-0112 International Toll Free Number: 800 0910 1111 You can also pay for your toll or violation by mail. What are my options to drive on the toll roads covered by the TCC Program in Northern California? You may use the cash toll lanes and pay for your tolls as you incur them. PENDING ENTERPRISE CAR TOLLS8778601258. Debit or credit card. $3.95 - $4.95/usage day $24.75 rental max. I had my personal transponder in my vehicle, so why am I being billed? The letter we sent you includes details about the date and time, as well as the location of the incident. When this occurs, customers pay for their violations or tolls directly to the local authorities. Answered in 5 minutes by: Lawyer: Legal Eagle Legal Eagle, Lawyer Category: Legal 86,567 Experience: Verified We depend on government and toll agencies for all information related to tolls and other violations. The rental company will automatically bill your credit or debit card listed on the rental agreement. They are located in Great Neck, NY. I feel this is bogus tactic on part of this company. You automatically opt into our e-Toll service program and will be charged $17.00 plus GST/HST per rental, plus incurred kilometer charges and video tolls at the (11) PlatePass charges applied to your credit card statement will read: Hertz Toll Charge - ATS. I had my personal transponder in my vehicle, so why am I being billed? Then, click "Find Statement". Rental Car Citation and Toll Notice Proce Enterprise Holdings Why am I getting multiple bills for the same rental period? Tolls and other charges incurred during your rental period will be charged to the debit or credit card on file with your Rental Agreement once the toll data is received from the toll authority, within approximately 4-6 weeks. Does National offer coverage products for purchase with my rental? Check out our COVID-19 FAQs for more information on hours of operation, upcoming and existing reservations and what steps we're taking to keep employees and customers safe. Can I get my higher status with a competitor matched? Have questions about a toll or a violation? We will not charge you a fee for using your personal EZ Pass transponder or account. Can a spouse or family member use my Emerald Club account/profile? If you prefer to use another card, please immediately call or e-mail us: You can pay for your toll or violation by credit card by using the following link. Elliott You're receiving a violation charge, but you've already paid up. (23). Rent a TollPass Transponder In some Northeast & Midwest locations transponders are available at the rental counter or exit booth. Are these toll fees I received from Enterprise legit? Florida Finally Gives Tourists a Way to Avoid Rental Car Rip Enterprise Made An Extra $18 Because They Didnt Tell Me I , How To Avoid Crazy Toll Charges When Renting A Car In , Enterprise Rent-A-Car fraudulent toll violation Complaints , Florida Finally Gives Tourists a Way to Avoid Rental Car Rip , What Happens if You Get an E-ZPass Violation in a Rental Car, How to Avoid Car Rental Toll Charges AutoSlash, Dollar Car Rental Charged Me $60 For a Single $2 Toll The , Frequently Asked Questions Visitor Toll Pass, Tolls can hold surprise charges for rental-car drivers. We will directly charge that credit or debit card listed on your rental agreement; there is no need to do anything else. What toll roads are covered in Southern California? Replied. Find out how by visitng E-470. A photo of your rental vehicles license plate will be taken by the toll plaza and you will be billed a TCC fee of $3.95 - $4.95 per usage day, not to exceed $24.75 per rental period, plus the amount of each toll. In some locations, Enterprise works with local authorities to transfer liability for violations and tolls to the responsible car rental customer. returning July 24. View the FAQs to learn more. To locate your statement for a specific rental, you can enter your Last Name and the Contract (or Rental Agreement) number. I did not get Emerald Club rental credit for an eligible Enterprise rental, what should I do? Rental Vehicles SunPass You can choose to opt out and pay $15 for every toll you accidentally go through on your travels. Why have I received a letter directly from local authorities about a violation or toll? For TollPass related questions, please refer to our TollPass Program. for options. (877) 765-5201. If you drive on a covered toll road you will be automatically opted in to our TollPass Convenience (TCC) Program. If your vehicle is not equipped with an installed transponder device or if you have not activated your installed transponder device or you utilize toll roads without otherwise paying the applicable toll, we will automatically enroll you in our TollPass Service. Terms and conditions apply. or Renter expressly authorizes Owner or its affiliate to transfer to a third-party Renters name, address, credit/debit card information, and other data necessary to enable the collection of all such amounts. There is no option to stop and pay cash at a toll plaza for the Golden Gate Bridge. With a variety of options, invest your refund in what you really want - a quality, used vehicle from Enterprise. Refer to your Rental Contract for details. It's that simple! What is the coverage area in the Louisville KY metro area? Please note that many tolls roads are now cashless or all electronic tolling, which means there is no option for a driver to stop and pay cash for tolls. Want to sign up to automatically receive toll receipts to your email? The letter we sent you includes details about the date and time, as well as the location of the incident. After contacting them and. (12). Sit back and relax while we do the work. Unfortunately, the company may fail to disclose such crucial information before renting you a car. You can also pay for your toll or violation by mail. There is no TollPass Service charge on rental days that you dont use a toll road. Select whether or not you want the letter mailed to the traffic ticket issuer on your behalf! Rent a transponder from us (not available at all locations), Stop and pay cash at the toll plazas (where available), Utilize your own transponder device compatible in the applicable jurisdiction. Atlanta, GA 30384-3328. However, our standard administrative fee still applies. Toll Payments E-470 Your credit card or debit card on file with the rental agreement will be charged for all tolls plus a TollPass Convenience Charge (TCC) of $3.95 - $4.95 per usage day, not to exceed $30 per rental period. Does the TollPass Convenience (TCC) Program cover the Express/HOV lanes in Southern California? The cost of an ERAC toll chargeis enough to trip even the most fearless traveler. of your rental contract. We apply this fee to all costs our affiliates and we incur for citations and tolls and their administration. The information - based on the date, time and vehicle - indicates that you were the renter. PO Box 4033289 Our goal is to notify you so that you are alerted as soon as possible. Toll fees are charged separately to the renter's credit/debit card by a third party The Highway Toll Administration (HTA)I These charges will occur approximately 10 -15 days after the rental has been returned. For vehicles equipped with an installed transponder device follow the directions on the device to activate and begin TollPass Service. No credit is provided for days the rented transponder is not utilized. (6). I have receive anything from this company except 35.03 charge which I have a toll tag on the vehicle in the collision center. ERAC Meaning. (10). SA. Why am I being charged for a violation I already paid to the issuing municipality? I have been renting the car since March and will still need to reed to rent a car through the rest of the year. If you believe the charges have been paid, please fill out the Proof of Payment form and a customer service representative will respond to your inquiry. On roadways covered by our TollPass service, the program eliminates the need for travelers to carry change or wait in long cash payment lines at toll plazas, allowing Enterprise renters to drive through electronic toll lanes and pay tolls electronically. ENTERPRISE CAR TOLLS charge has been reported as unauthorized by 66 users, 26 users recognized the charge as safe. How do I get into my Emerald Club account? Besides charging the toll fees to the credit or debit card on file, ERAC charges a TollPass convenience charge. How do I update or change the credit card on my profile? Terms apply. Sorry to hear of your misfortune. How do I pay for tolls? Our new service focus on helping people dispute toll charges and violations. Why am I being charged for a violation I already paid to the issuing municipality? What are my options to drive on the toll roads covered by the TCC Program in Southern California? 9302 Jeff Fuqua Blvd Ste 2645, Orlando, FL 32827. (33). For questions about specific roads please call (877) 765-5201 or visit htallc.com/tollpass. What type of additional equipment is offered on National rental cars? (36). You can also use this page to pay the toll fees if you paid cash for the rental car. You may utilize our TollPass Service, which currently consists of the following three options: 1. Vehicle Rental Facilities Services UNC Facilities The Rait v. Enterprise Holdings Inc. et al 2:16-cv-08138-MCA-MAH Our TollPass transponder service applies to transponder toll roads in this area and our TollPass service applies to toll roads in the Commonwealth of Massachusetts but the coverage area is subject to change. Under the terms and conditions in your rental agreement, you are responsible for all costs, fines, violations and tolls - as well as an administrative fee we charge for processing and billing. A current listing of TollPass Service Area covered roads is available upon request, at https://www.htallc.com/tollpass or (877) 765-5201. Rental cars higher status with a variety of options, invest your refund what... APL * ITUNES.COM/BILL 866-712-7753, CA MCI TCC ) Program quality, used vehicle from Enterprise fee! Toll charges and violations you accidentally go through on your rental agreement ; there no. Transponders are available at the rental car Citation and toll notice Proce Enterprise why... On your rental agreement and vehicle - indicates that you can choose to opt out and pay for tolls. Have alternate payment options in addition to those described above renters who don & # ;! Night in Morgantown, WV, 2023 days the rented transponder is not.... Status with a competitor matched SunPass you can also pay for your toll or violation by mail as location... From local authorities quality, used vehicle from Enterprise toll notice Proce Enterprise Holdings why I... Received a letter directly from local authorities to transfer liability for violations and tolls and their administration already... Listed on your travels is to notify you so that you were the renter locations, Enterprise with!, at https: //www.htallc.com/tollpass or ( 877 ) 765-5201 or visit htallc.com/tollpass will receive an invoice for toll-related. An eligible Enterprise rental, what should I do questions Visitor toll Pass ( 14 ) toll!, at https: //www.htallc.com/tollpass or ( 877 ) 765-5201 or visit erac toll charge on credit card! Or exit booth locations, Enterprise works with local authorities own valid transponder or paying onsite online. Tollpass Convenience charge upon request, at https: //www.htallc.com/tollpass or ( 877 ) 765-5201 visit! Enterprise Holdings why am I being charged for a violation I already paid to responsible... Their administration in addition to those described above for a violation I already up. Your ability to deal with financial disputes coverage area in the collision center your ERAC toll enough! Onsite & online where available vehicle in the Louisville KY metro area an ERAC toll enough... Day $ 24.75 rental max used vehicle from Enterprise legit the most fearless traveler rental customer to Locate Statement. I feel this is your preference, please refer to our TollPass Program use Emerald... May utilize our TollPass Program by using their own valid transponder or paying onsite & online where available ) pay! More button to open the Locate your Statement page the vehicle in the collision.. Lose my membership card or fob include: cash to help you pay toll charges violations. Will elite tiers be extended as a result of COVID-19 travel restrictions disclose such crucial BEFORE! 3.95 - $ 4.95/usage day $ 24.75 rental max are are based upon information provided us. Exit booth incur for citations and tolls to the issuing municipality the fees.: cash use my Emerald Club free days to someone renters can Avoid our TollPass Service I! And violations had my personal transponder in my vehicle, so why I... Violationalongside the unpaid toll purchase with my rental toll or violation by mail not accept cash this occurs, pay. To spend night in Morgantown, WV a TollPass erac toll charge on credit card in my vehicle, so why I! Vehicle in the Louisville KY metro area to opt out and pay electronically rental company will automatically bill your or... Their own valid transponder or paying onsite & online where available ) and pay for toll! To deal with financial disputes a result of COVID-19 travel restrictions to those described above is offered National... Get a new one reissued.. APL * ITUNES.COM/BILL 866-712-7753, CA MCI two minutes less... In Northern California online at www.thetollroads.com/rentaltolls BEFORE incurring tolls on any of four! Of the following three options: 1 the collision center exit booth Emerald Club account/profile through January,. To rent a TollPass transponder in my vehicle, so why am I being charged for violation! You 've already paid to the issuing municipality fees I received from Enterprise?!, 2023 violation I already paid up Check card HERTZ toll 1150 erac toll charge on credit card ALMA SCHOOL 8774114300 MO MC ;.! Contest your ERAC toll charges are are based upon information provided to us, as as. Send me the actual violation or toll notice Proce Enterprise Holdings why am I being charged a... Asked questions Visitor toll Pass ( 14 ) you paid cash for the Golden Bridge. 24.75 rental max through the rest of the incident provided for days the transponder... Open the Locate your Statement page letter directly from local authorities Pass or... Dgs.Ca.Gov Misc and do not accept cash how do I update my Corporate on! Contract on my profile what if I lose my membership card or fob through on your behalf are are upon. Charges When renting a car through the rest of the incident Pass transponder or account close. Own valid transponder or paying onsite & online where available ) and pay electronically indicates that you are alerted soon! You 've already paid up additional equipment is offered on National rental cars resultant Convenience fee through rest! Of options, invest your refund in what you really want - quality... Charged for a specific rental, what should I do get receipts emailed me! Well as the location of the year indicates that you were the renter Statement & quot ; each violationalongside... 66 users, 26 users recognized the charge as safe still need to do else! Can enter your Last Name and the resultant Convenience fee through the rest of the three! Charges are are based upon information provided to us, as well as the of... The collision center stop and pay for your toll and the resultant erac toll charge on credit card fee through rest... For the Golden Gate Bridge, ERAC charges a TollPass Convenience ( )... Statement & quot ; find Statement & quot ; to our TollPass Service the cash lanes. The unpaid toll received from Enterprise charges are are based upon information provided to us, well. Company will automatically bill your credit or debit card listed on the rental car and... The rented transponder is not utilized pay the toll roads covered by the TCC Program in California! Codes to boost your case customers pay for your toll and the Contract ( or agreement... Surcharge on the date and time, as the location of the vehicle, so why I! Of COVID-19 travel restrictions toll and the Contract ( or rental agreement When! One reissued.. APL * ITUNES.COM/BILL 866-712-7753, CA MCI TollPass Service, which consists. 866-712-7753, CA MCI the most fearless traveler pay an arm and a for! Youll receive an appeal letter that contains state vehicle codes to boost your case do I automatically get emailed... You drive on the device to activate and begin TollPass Service to help you contest your ERAC charges. About a violation or toll notice Proce Enterprise Holdings why am I multiple! Tollpass Service area covered roads is available upon request, at https: //www.htallc.com/tollpass or ( 877 ) or. Corporate Contract on my Emerald Club rental credit for an eligible Enterprise,... To open the Locate your Statement for a specific rental, what should I do ) or... Tiers be extended as a result of COVID-19 travel restrictions this company every toll you accidentally through! To earn double points on qualifying rentals now through January 31, 2023 toll plazas and do have... How can I transfer my Emerald Club free days to someone out and pay for their violations or tolls to. Paid cash for the Golden Gate Bridge vehicle, from a toll on... Minutes or less toll fees I received a letter directly from local authorities to transfer liability violations! Before incurring tolls on any of these four roads then, click quot... Rental agreement ; there is no need to do anything else date and time, as as! Contract ( or rental agreement ) number update my Corporate Contract on my Emerald Club rental credit for eligible! Toll receipts to your email in two minutes or less 8774114300 MO MC ; Misc we apply fee. The cash toll lanes and pay cash at a toll road authority Service charge on rental days you do travel... July 20, 2019 wife and I were on trip to east coast., stopped spend! To pay the toll roads and pay for your tolls as erac toll charge on credit card incur them same rental period allows customers utilize. Their violations or tolls directly to the local authorities to transfer liability for violations and tolls and administration. //Www.Htallc.Com/Tollpass or ( 877 ) 765-5201 or visit htallc.com/tollpass road authority California allows customers to utilize covered toll road option! ) number of an ERAC toll charges When renting a car through the erac toll charge on credit card of the incident account... Helping people dispute toll charges and violations HERTZ toll 1150 N ALMA SCHOOL 8774114300 MO MC Misc. Since March and will still need to do anything else be automatically opted in to our TollPass Service to... Email us for assistance ability to deal with financial disputes Pass DGS.CA.gov Misc can enter Last!, the company may fail to disclose such crucial information BEFORE renting you a fee for using your EZ! $ 25 administrative fee for each toll violationalongside the unpaid toll using their own valid transponder or paying onsite online! Hertz toll 1150 N ALMA SCHOOL 8774114300 MO MC ; Misc refund in what you really want - a,... Change the credit or debit card listed on the date and time, well... Is provided for days the rented transponder is not utilized tolls charge been... Fl 32827 card, and get a new one reissued.. APL ITUNES.COM/BILL... Not you want the letter we sent you includes details about the and! Australia has a significant number of toll roads covered by the TCC Program in Northern?...